SmartEnergy Holdings LLC

About SmartEnergy Holdings LLC

SmartEnergy Holdings LLC is a privately held retail electricity supplier incorporated in Delaware and headquartered in New York City. The company sells electricity to residential and small commercial customers in deregulated states including Ohio, Pennsylvania, Maryland, Illinois, New Hampshire, Massachusetts, and Texas, marketing its supply as sourced from 100% renewable resources.

Ownership timeline

Documented corporate events. Each entry links to a primary source.

1. January 5, 2012
   SmartEnergy Holdings LLC incorporated in Delaware (entity ID 5091005). FERC market-based rate application filed January 2013 (Docket ER13-779-000) disclosed ownership by Daniel Kern, Jackie Kern, and Gina Goldberg. [source]

Track record

Documented regulatory actions, litigation outcomes, and major corporate events. Each entry is sourced. Pending matters and unresolved allegations are not listed.

• regulatory
  July 2019

  Illinois Attorney General Assurance of Voluntary Compliance required SmartEnergy to issue $200,000 in customer refunds and pay $50,000 to the AG's Voluntary Compliance Payment Projects Fund, resolving allegations of deceptive marketing of electricity supply in Illinois including misrepresentations about savings and rates. [source]

• regulatory
  December 22, 2020

  Maryland PSC Order No. 89683 (Case No. 9613) imposed a moratorium on SmartEnergy Holdings, prohibiting the company from adding or soliciting new customers in Maryland while the Commission considered consumer protection violations. [source]

• regulatory
  April 6, 2021

  Maryland PSC Order No. 89795 (Case No. 9613) upheld findings that SmartEnergy violated Maryland laws prohibiting unfair, deceptive, and misleading marketing practices, including violations of the Maryland Telephone Solicitations Act for enrolling approximately 32,000 customers via inbound telephone sales without obtaining required written contracts (February 2017–May 2019). The Commission ordered customer re-rates and refunds. [source]

• regulatory
  March 16, 2022

  New York PSC denied SmartEnergy Holdings' application for mass-market ESCO eligibility, finding SmartEnergy made false and misleading statements in its application and had a material pattern of complaints and violations in other states. SmartEnergy was required to cease service to approximately 5,000 residential and small commercial customers in New York. [source]

• regulatory
  August 23, 2023

  PUCO issued a final order assessing a $122,000 civil forfeiture against SmartEnergy Holdings and ordering customer bill credits and re-rates for customers charged up to $0.299/kWh. The order arose from Staff Notices of Probable Non-Compliance (September 2022 and January 2023) citing unconscionably high variable rates, misleading customers about rate protections, and enrolling confused customers. SmartEnergy was limited to offering only fixed-rate contracts to Ohio customers for 24 months. [source]

• litigation
  February 26, 2024

  Maryland Supreme Court (6-1 opinion, No. 1, September Term 2023) affirmed the Maryland PSC's findings that SmartEnergy violated the Maryland Telephone Solicitations Act and used deceptive and misleading marketing materials, upholding the PSC's refund order after SmartEnergy's appeals through the Circuit Court for Montgomery County (2021) and the Appellate Court of Maryland (2022) also failed. [source]

• regulatory
  April 28, 2025

  Maryland PSC issued a final refund order (Case No. 9613) directing SmartEnergy Holdings to pay $6.5 million within 90 days to more than 32,000 former Maryland customers enrolled by telephone from February 2017 through May 2019. SmartEnergy also forfeited its $250,000 financial security bond as a civil penalty. The Commission suspended the remaining balance of a calculated $15.97 million total. [source]

Rate history

SmartEnergy Holdings LLC's lowest fixed and variable rates over time, broken out by territory.