Town Square Energy East LLC

About Town Square Energy East LLC

Town Square Energy East LLC is a retail electric supplier operating under the Town Square Energy brand, a wholly owned subsidiary of Genie Retail Energy (a division of Genie Energy Ltd., NYSE: GNE). The company offers competitive electricity supply rates to residential and small commercial customers in Ohio and other eastern and Mid-Atlantic states. Town Square Energy was operated by Retail Energy Holdings LLC before Genie Retail Energy acquired it on November 3, 2016.

Ownership timeline

Documented corporate events. Each entry links to a primary source.

1. November 3, 2016
   Genie Retail Energy (a division of Genie Energy Ltd., NYSE: GNE) closed the acquisition of Retail Energy Holdings LLC (REH), which operated the Town Square Energy brand across eight Eastern states, for $9.5 million cash plus working capital. [source]

Track record

Documented regulatory actions, litigation outcomes, and major corporate events. Each entry is sourced. Pending matters and unresolved allegations are not listed.

• regulatory
  July 30, 2021

  Connecticut Attorney General William Tong and the Public Utilities Regulatory Authority approved a finalized Assurance of Voluntary Compliance with Town Square Energy LLC resolving allegations of deceptive marketing practices including misrepresenting the standard service rate, enrolling customers without consent, deploying agents who falsely claimed to be utility employees, and soliciting at public housing in violation of no-trespassing signs. Between January 2019 and October 2020 Town Square charged approximately 29,000 customers per month roughly $2 million more than the standard service rate. Under the AVC, Town Square agreed to pay $400,000 to Operation Fuel (a Connecticut nonprofit) and cease all in-person marketing for 15 months. [source]

• regulatory
  September 22, 2021

  Maine regulators approved a settlement with Town Square Energy LLC, under which Town Square voluntarily agreed to refrain from door-to-door marketing in Maine for 24 months commencing July 1, 2021 and from telemarketing to residential customers in Maine for 6 months, in response to customer complaints about door-to-door marketing activities. [source]

• regulatory
  December 1, 2023

  Town Square Energy LLC agreed to pay $450,000 under a settlement with the Connecticut PURA Office of Education, Outreach, and Enforcement to resolve alleged marketing violations. [source]

Rate history

Town Square Energy East LLC's lowest fixed and variable rates over time, broken out by territory.