NRG Home

About NRG Home

NRG Home is the direct residential retail energy brand of NRG Energy, Inc., operating under the legal entity Reliant Energy Northeast LLC. It supplies electricity and natural gas to residential and small commercial customers across deregulated markets in Ohio, Illinois, Pennsylvania, New Jersey, Maryland, Massachusetts, New York, Connecticut, Delaware, and Washington D.C. NRG works with customers' existing local utility for delivery while competing on supply price, plan flexibility, and rewards.

Ownership timeline

Documented corporate events. Each entry links to a primary source.

1. May 2000
   NRG Energy, Inc. completes partial IPO spinoff from Northern States Power Company (Xcel Energy), becoming an independent publicly traded company (NYSE: NRG). [source]
2. May 2009
   NRG Energy acquires Reliant Energy's retail electricity business — including Reliant Energy Northeast LLC, the legal entity that operates as NRG Home — for $287.5 million, gaining 1.7–1.8 million customers primarily in Texas and northeastern states. [source]
3. March 2014
   NRG Energy acquires Dominion Resources' retail electric business for $165 million, adding approximately 600,000 customer accounts across Ohio, Illinois, Pennsylvania, Maryland, Massachusetts, New Jersey, New York, and Connecticut. [source]
4. June 2018
   NRG Energy acquires XOOM Energy for approximately $210 million; XOOM Energy Ohio LLC continues as a separately registered PUCO supplier distinct from NRG Home (Reliant Energy Northeast LLC). [source]
5. January 2021
   NRG Energy completes acquisition of Direct Energy from Centrica for $3.625 billion, adding more than 3 million retail customers across North America. [source]

Track record

Documented regulatory actions, litigation outcomes, and major corporate events. Each entry is sourced. Pending matters and unresolved allegations are not listed.

• regulatory
  March 2021

  Ohio PUCO adopted a stipulation with Reliant Energy Northeast LLC d/b/a NRG Home requiring a $100,000 forfeiture to resolve a November 2019 Notice of Probable Non-Compliance alleging enrollment violations: customers reported they declined to enroll but were nonetheless switched to NRG, and electronically captured signatures were allegedly copied or transferred onto unrelated documents. The stipulation was not an admission of liability. [source]

• regulatory
  2021

  Pennsylvania PUC approved a 4-0 settlement with Reliant Energy Northeast LLC d/b/a NRG Home requiring a $175,000 civil penalty, resolving an investigation into unauthorized changes to customers' electric generation supply service originating from NRG Home's in-person retail and event solicitations. Settlement terms also required NRG Home to provide monthly complaint reports to PUC's Bureau of Investigation & Enforcement for one year and retain enrollment tablet signatures for one year. [source]

Rate history

NRG Home's lowest fixed and variable rates over time, broken out by territory.